99046-001.0 RFP Document (PDF, 780KB)

PRE-PROPOSAL MEETING & SITE WALK-THROUGH

Tuesday, March 28, 2023 at 11:00 a.m. Local Time

Metro Administration Building, 530 North Rose Street, Kalamazoo, MI 49007

Metro is a considered a large urban public transit facility that operates under the United States Government Federal guidelines and regulations. Metro sites are regulated by the Kalamazoo City Ordinance 1844 and works closely with local and federal law enforcement agencies. Metro sites consist of the Administration Building, the Kalamazoo Transportation Center (KTC), and two parking lots. Metro sites are considered inner city Kalamazoo and part of the downtown Kalamazoo, MI area. Metro experiences a large amount of pedestrian traffic using not only Metro transit services but also Amtrak trains and other bus services such as Indian trails. Metro also experiences large transient populations due to the locations of several non-profit and other city organizations that provide services to low-economic status individuals and families. These organizations are located next door and within close proximity to Metro sites.

This specification is for the services of a licensed and qualified security guard company to provide on-site unarmed security guard personnel primarily at Metro, 459 North Burdick Street, Kalamazoo, MI 49007 (also known as the Kalamazoo Transportation Center) with periodic patrols at the adjacent 530 North Rose Street property and Metro employee parking lots. The security company will be responsible for ensuring their security guards can adapt to the changing environment, new and existing security concerns, and adhering to guidelines and safety measures regulated by the United States Federal Government. The security guard company is expected to enforce and comply with the Kalamazoo City Ordinance 1844 and take proactive measures to help reduce the problems Metro experiences on a daily basis, with the goal of making Metro a safe place for passengers to come and go.