Michigan Bids > Bid Detail

IT Service Management (ITSM) System

Agency: City Colleges of Chicago
Level of Government: State & Local
Category:
  • J - Maintenance, Repair, and Rebuilding of Equipment
Opps ID: NBD14791975518787650
Posted Date: Jan 27, 2023
Due Date: Feb 28, 2023
Solicitation No: SN2201
Source: https://apps.ccc.edu/bid/Detai...
SN2201- IT Service Management (ITSM) System

Description:
The Intent of this RFP from an IT Service Management perspective is the delivery of quality and reliable end to end IT services using best practice frameworks for IT service delivery and support, so the right processes, people, tools and technology are in place to support CCC. This RFP will procure and implement and configure a solution that utilizes the ITIL ITSM framework.

Colleges:

Bid Documents:

Pre-Bid Due Date: February 1, 2023 Pre-Bid Due Time: 11:00 AM

Pre-Bid Location:
Room: via Zoom Video Call
Zoom Video Conference Call - Email buyer for web link.


Bid Posted Date: January 27, 2023 Bid Room: 102
Bid Due Date: February 28, 2023 Bid Due Time : 12:00 PM

Buyer:
NA
NA

NA

Notes:
All prospective proposers must carefully review and respond to all sections of the RFP document and acknowledge all addenda related to this solicitation in their proposal responses.

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